CONTACT is recruiting a Travel Support Coordinator, to be based in Maputo, Mozambique.

Duties
  • Answering to the General Services Lead, the main activities of the function include to deal with requests for domestic and international flight booking and accommodation
  • Provide guidance and assistance on complex and/or large travel requests; to contribute to the development of processes and procedures; to act as backup for travel coordinator and assistants
  • Liaise with vendor regarding problems with system or upgrades
  • Being the first level troubleshooting of external data source integration issues; drive continuous improvement of travel programs
  • Help with accommodation procedures and POB management
  • Review travel associated invoices as well as statements for accuracy
  • Supervise and coordinate travel & accommodation activities and team work; liaise with travel service providers
  • Develop knowledge as a user for DaWinci travel system
  • Ensure compliance in all aspects of travel procedures
Requisites
  • Applicable Degree with a strong business management knowledge
  • Project management skills will be preferential
  • In-depth knowledge of International and Domestic travel services
  • Must speak, read and write English and Portuguese fluently
  • Excellent communication and people skills as interactions will be at all organizational levels
  • Strong focus on customer service and customer satisfaction, as well as experience in managing vendor relationships
  • Ability to build and maintain effective working relationship with clients
  • Possess good time keeping and organizational skills
  • Problem solving skills
  • Excellent team player
  • Well-organized and reliable
Benefits
  • The possibility of working in a Company that offers salary conditions compatible with the level of experience and level of responsibility of the role, as well as opportunities for personal development.
Notes
  • Only shortlisted applicants will be contacted

Details


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Fonte:Emprego

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